***We've been working with Resident Advisor on how to issue refunds for tickets purchased to all who request within the next two weeks. Please follow these steps:
- Visit RA's customer support page
- Ensure you are logged in to account with which you bought tickets
- Select "Ticketing support"
- Select the Cityfox Halloween ticket order (*this must be correctly selected for the refund to be processed*)
- Select "I want a refund"
- Once your refund request has been submitted, RA will return funds as soon as possible, all refund requests will be honored.
- Be aware that depending on your bank, refunds may take up to 7 working days to be credited to your account. ***